How can we help?
Questions about an order, delivery or returns — kami sedia membantu.
Send us a message
Contact information
- Kuala Lumpur, Malaysia — pickup available at our KL location
- +603-0000 0000
- support@unimax.my
- Mon–Sat · 9:00am–6:00pm MYT
Visit our stores
Collect online orders in person — pilih Store Pickup semasa checkout.
Frequently asked questions
Where is my order?
Signed-in customers can follow every step under My account → Orders. Guests can use Track order in the header with the order number and checkout e-mail.
How do returns work?
Request a return from your order page within the return window — once approved, send the item back and we process the refund or exchange. Hassle-free RMA on delivered orders.
Which payment methods do you accept?
FPX online banking, Touch ’n Go eWallet, GrabPay, Boost, Visa/Mastercard and Cash on Delivery.
How long is delivery?
Semenanjung 2–4 working days, Sabah & Sarawak 4–8. Standard West Malaysia shipping is free above RM100 — or choose Store Pickup at checkout.
Still browsing? Jom shopping!
The whole catalogue is a click away — with free West Malaysia shipping above RM100.